Privacy Policy

TEAMClinics (“us”, “we”, or “our”) operates the https://www.teamclinics.com/ website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.teamclinics.com.

1. Information We Collect

We may collect the following types of personal information from patients using our telehealth services:

• Personal Identification Information: Name, date of birth, address, email, and phone number.
• Health Information: Medical history, treatment plans, prescriptions, and other relevant health data.
• Technical Information: IP addresses, device type, and usage data related to accessing our telehealth platform.

2. Use of Personal Information

Your personal information is used solely for the purpose of providing and improving our telehealth services, including:

• Facilitating remote consultations with healthcare providers.
• Managing appointments and patient records.
• Ensuring the security and functionality of our telehealth platform.
• Complying with legal and regulatory requirements.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

3. Sharing of Personal Information

We take the privacy of our patients seriously and adhere to strict confidentiality standards. We do not share, sell, or disclose your personal information, including your phone number, to third parties or affiliates for marketing or lead generation purposes. Your information may be shared only in the following circumstances:

• With Your Consent: Information may be shared with other healthcare providers, specialists, or family members if you have provided explicit consent.
• For Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, including to respond to subpoenas, court orders, or government requests.
• With Service Providers: We may share your personal information with trusted third-party service providers who assist in operating our telehealth services. These service providers are required to protect your information and are prohibited from using it for any other purpose.

4. Data Security

We employ a variety of security measures to protect your personal information, including encryption, access controls, and secure data storage. Our telehealth platform is compliant with HIPAA (Health Insurance Portability and Accountability Act) and other relevant privacy standards, ensuring that your information is handled with the highest level of security.

5. Your Rights

You have the right to access, update, or request the deletion of your personal information at any time. If you have any concerns about how your information is being used or wish to exercise your rights, please contact us at: info@teamclinics.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:info@teamclinics.com.